Sony WH-H910N H.ear On 3 Wireless Noise-Canceling Headphones - Black Welcome to my fairly new store, I hope to deliver nothing but the best service here on eBay, here are some important customer FAQs: AUTHENTICITY * All of my brand items were directly purchased from authorized dealers. If not, I will state clearly on description page. Guaranteed authentic or you will get full refund.All items come from a smoke & pet free environment. I am not affiliated with any brand company. PLEASE NOTE: I resell Amazon/Costco/Target/BestBuy/Gamestop Liquidation items. These items range from Brand New Sealed, Unsealed/Open Box, Customer Return Items. Most of my listings are exact pictures of the items, for multiple quantity of the same item, I use a single picture, so it may not look exactly like the one you see in the pictures. >>> Please Note: For Cosmetics, my New Open Box (NOB) items may be listed as NEW due to eBay not allowing you to list any cosmetics as used/preowned. packaging may be damaged as well as these were purchased from liquidation stores SHIPPING * Ship on the same day or next business day after payment clears [If your order has not started tracking after 48hrs, it is possibly a carrier delay, or I am still digging through my pile of over 10,000 items, please bear with me ;) * includes tracking & delivery confirmation FEEDBACK * If you have any concerns about your transaction, please feel free to contact me. I will do my best to resolve any issues. If you are satisfied with your purchase, Please leave me positive feedback and 5-star Detailed Seller Rating. * Your positive feedback will be greatly appreciated! RETURNS *Please inspect your order for any issues within 3 days of delivery *We have a 14-day return policy, item must be returned in the condition it was shipped in or a 20% restock fee will be applied